FAQ | The Storage Team

What is self storage?

Self storage is when individuals and companies pay to store items in a self-contained, secure room.

You can rent your own lockable room of practically any size, for as long as you require. You are the only person to hold the key, and you can come and go as often as you like.

How much does it cost?

We have a whole range of differently sized units available, from a small locker to the equivalent of a double garage. We also have warehouse space from 10sqft – 14,000sqft.

If you know what you need to store then drop us a line to find out our current prices. You can also view our special offers page for current deals.

What does the price include?

All prices include the room charge, rates, service, utility bills and maintenance costs.

For businesses, please note there are NO additional business rates to pay.

Are the storage rooms alarmed?

All our storage rooms are alarmed as standard.

Within our opening hours – in the unlikely event that your room is opened when you are not present on site – alarms will sound in reception and throughout the facility. Out of hours, your room alarm will be linked straight to our local monitoring station via our BT Redcare System.

Where is The Storage Team located?

The Storage Team in Wigan is located in Eckersley Complex off Swan Meadow Road just 100 yards from Wigan Pier and conveniently located in the centre of Wigan.

We also have a sister facility, The Storage Team, based in St Helens on the Linkway just 2 mins from jct.7 of M62.

We offer discounts should you wish to use both of our sites. Please call or email one of our friendly team for more information.

What typical things can I store at The Storage Team?

Our customers use our self storage facilities to store a wide range of items. These include: archiving, furniture, knick-knacks, stock, pallets, tools & equipment, machinery

Apart from the common sense items, you can store almost anything at our facility as long as it isn’t illegal, perishable, gives off a strong odour or is flammable.

Can you assist with moving items into storage?

Yes, we can. We offer a 25% discounted removal service through our sister company, The Removal Team, for both house moves and office moves around the UK. We will also give you £5,000 worth of FREE Goods in Store Insurance Cover!

If you wish, we can carry out a complete packing service whereby we carefully protect and place your small items into boxes ready for transportation or if you are happy to pack the items yourself, we can just assist in the removal of your goods to our storage facility.

Our removal staff will also pack your room as well as possible so the it is used most efficiently and you are not paying for wasted space therefore making it more cost efficient to use The Removal Team.

If you are truly brave and wish to undertake the move yourself, we can offer FREE Van Hire should you wish. However, terms & conditions do apply. Please contact one of our team for more information.

Good price. Clean. Secure. Polite staff. This is my 2nd time using them. I would definitely use them again.

Michelle Boardman

12:44 15 Feb 20

Well this is the 3rd time I've used the storage team and its great to be back.. the service and professionalism are 2nd to none. All the staff are friendly and helpful and the units are always kept clean and tidy as is the whole of the building. Thanks again for the sorting me out with a unit at such short notice it's a pleasure to do business with you once again. Best Wishes Ernie

Ernie Whitaker

22:16 10 Feb 20

The Storage Team St Helens were very helpful and talked me through the registration process, offering me a range of storage solutions so I was quickly able to identify the best option for my needs, will be sure to use them again!

Glen Richards

09:06 02 Feb 20

Excellent services and facilities, there are containers of all sizes. I chose a 125sqft container for moving house, in hind sight maybe should have picked a larger size as it only just fitted in everything I had, but that was an error on my side. Despite my container being on the second floor the cargo lift and equipment available still made it easy to unload the Van's and get access. Security was excellent as you have your own personal code to gain access to the premises and CCTV cameras in and around the loading area. All in all I would recommend The Storage Team and I would definitely use their services again in the future.

Mark Hughes

14:41 09 Jan 20

A very professional looking operation. Good offers and knowledge staff. Would recommend

Chris Watkins

16:50 17 Dec 19

Used The Storage Team at St Helens for storage of things when moving house, and also their Virtual Mailbox service for my business. Have always been really helpful and reasonable on price. Storage unit was clean, dry and easily accessible and we also used their other division 'The Removal Team' to move house for us - great service from the guys and nothing was ever too much trouble - once the van was full, they sent another guy in another van to keep things moving and to get the last few bits out of our shed. Highly recommended!

Simon B

18:28 10 Dec 19

Looked around at a few storage places when I was doing some work on my garage needed somewhere to store my stuff found the storage team to be most helpful and accommodating nothing seemed to much trouble always willing to help will defo use them again

Kevin Green

14:59 07 Dec 19

I used the storage team and can't praise them enough they were kind and very helpful with my move to there storage depot were the team there was just as helpful there was plenty of space for all my furniture and very reasonably priced, I would truly recommend the company.

Denise Smith

14:25 07 Dec 19

I have rang around different storage places and found The Storage Team to be the most helpful and gave the best service. They made everything easy. I would recommend.

Lyn Sixsmith

13:29 07 Dec 19

The team are so helpful. Really professional and yet friendly and accommodating. I can't speak highly enough of them.

A Google User

15:56 19 Nov 19

This is a great Storage company Amazing facilities, the staff are very friendly and would do anything required for you. I would highly recommend you use this Storage Company. I would give this company a five star rating or 10 out of 10, trust me you won't be disappointed.

Sean Tuaima

15:39 15 Nov 19

We currently Rent an Office and Storage Unit for our Business From The Storage Team. They have been 100% Accommodating, We are expanding very quickly and we even managed to get a Larger office and Storage Unit for our Stock at short notice. The price is very reasonable and Antony accommodates all of our needs as they arise. 5 stars from us. Thank you

Lisa Montgomery

11:18 06 Nov 19

All staff are helpful and friendly. Not the cheapest storage unit around, but the cleanliness, security, and accessibility make it the best in the area in my opinion.

David Smith

19:54 05 Nov 19

Fantastic trouble free service. Thank you so much.

Darren Persand

14:49 29 Oct 19

The staff in this place are more than welcoming and very friendly.The rates are average for this type of place but the cleanliness and security in my opinion make it above average.

Paddy Brown

19:46 27 Oct 19

Spacious, clean, helpful staff. Would recommend 👍

Pauline Carruthers

18:17 26 Sep 19

Fantastic storage facilities and excellent customer service given at the depot in St Helens. Convenient location and really decent opening times too. Would highly recommend.

Dean-John Edge

17:24 10 Sep 19

Fantastic team for both storage and removals. Safe, secure, and polite to deal with! All in all, very impressed! Thanks for all your help!

Thomas Bancroft

17:34 05 Aug 19

This is a great Storage company with all the facilities you need and more, the staff are very friendly and would go the extra mile for you. I would definitely make this your first choice when looking for a good quality Storage Company. I would give this company a five star rating trust me you won't be disappointed.

Sean Tuaima

16:46 31 Jul 19

Easy access to the unit. Very helpful and friendly staff. Spotlessly clean and good security. All in all very pleased .

Mark Compton

18:22 28 Jul 19

Easy access to the unit. Very helpful and friendly staff. Spotlessly clean and good security. All in all very pleased .

Mark Compton

18:22 28 Jul 19

We have been with the storage team renting office space since June 2018,The staff,facilities are brilliant like a little family , help with parcels being delivered on pallets requiring a forklift is really helpful and getting told when any parcels,mail etc have been delivered to reception if im out the office is brilliant.... I would 100% reccomend the storage team and hope to have many years with them 🙂

Darren Westhead

08:00 24 Jul 19

Being able to store items l no longer need immediately and being able to pop in to retrieve items as and when needed plus the locality means this is an ideal arrangement to have.

Kevin Taylor

22:18 23 Jul 19

Being able to store items l no longer need immediately and being able to pop in to retrieve items as and when needed plus the locality means this is an ideal arrangement to have.

Kevin Taylor

22:18 23 Jul 19

Great staff nothing is a problem clean & safe storage would definitely use them again

dawn hanwright

07:53 07 Jun 19

A trampoline place, was really good but it's closed down now

netty mcbride

12:50 26 May 19

I have used the storage facilities for 12 months and would definitely recommend it to others. The staff were always very helpful right from when I first enquired until the last day that I used the storage.

Stephen Brine

14:02 25 May 19

What a fantastic company. When my business flooded these guys came in and helped me out and stored all our things and kept them safe for us for four months. Service and customer services are outstanding. Immaculate inside. Thank you Anthony and his team for being there for us in a very hard time 💚

Starrigby

19:17 07 May 19

Claire Rigby

19:17 07 May 19

Great storage solution with very friendly and helpful staff. Would definitely recommend this place to anyone .

Ste Allcock

18:57 18 Apr 19

Been a customer now for 2 months and was made to feel very welcome , everything was explained in full to us , excellent service from lovely friendly staff , updates sent regular with opening timesEtc , plus free tea and coffee , perfect

Jane Tierney

18:52 18 Apr 19

After using them for a mailbox in Wigan we are now renting a workshop from them, very easy to deal with and excellent customer service, the workshop is very secure with easy parking, free wifi , meeting room to use and kitchenette available, they also receive parcels on our behalf im hoping that as a business we get bigger if so we wont need to move anywhere else than within the storage team.

Derek Mercer

18:51 12 Apr 19

I have been using The Storage Team for just over 2 years now, I have found the premises to be clean, dry and well maintained, the staff are very helpful and polite. Access is very good and secure.I would highly recommend to anyone needing storage in the short or long term.DavidEvergreen Electrical Contracting

David Smith

13:07 21 Dec 18

We have been renting a office and a unit off the storage team for a few years now. The service is exceptional, taking in all your deliveries, no matter what the size of the parcel is. The facilities are all well maintained and looked after.Easy access to the M62. Its very safe and secure ,if this was a hotel it would be a 5 star.

Alan Clare

08:59 17 Dec 18

Needed storage while in between houses. Would recommend The Storage Team as their facility is very clean, tidy and secure. The staff were very helpful in advising me the correct unit size for my possessions. Top place!

Daniel Watkins

15:34 14 Dec 18

We have been a tenant of The Storage Team for eight years now, and quite frankly nothing is too much trouble, they are so helpful.All of our bills are included which makes managing bills really easy, they even provide tea and coffee for the tenants which is a nice touch.Happy to endorse a great business and lovely people

Paul Woods

14:32 14 Dec 18

Very impressed with the units and the service which we are receiving at the Storage Team. Nothing is too much trouble and the staff are genuinely caring and supportive. I would highly recommend to anyone looking for a good value storage unit in a clean and tidy environment. Thanks Michael

Meiyun Savva

11:03 14 Dec 18

Highly recommend this company - staff at St Helens branch were really helpful, friendly and patient (I had my toddler with me at the time) and explained everything in detail. Price was really good considering the great facilities. Would recommend and use again in the future. Thanks again!

Kate Coburn

14:35 20 Oct 18

Cheers guys for providing me with an easy storage solution. Access easy, pin codes easy, building access easy, everything clear and well signposted. Good use of trolleys and a good sized goods lift also.Danny the Operations manager had a very clear approach and explained everything very well. Cheers.I checked out the space and it was good to go from there. Paperless forms was the way forward.Will be using these guys again, Great service.Lee

VIKING99

17:18 05 Oct 18

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